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CNC Retrofit Kits for Mills, Lathes, Routers, & ATCs

  (814) 360-0279
sales@ajaxcnc.com
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   AjaxCNC offers you four options for technical support:


1. Online User Technical Support
 

When you purchase an AjaxCNC control you will get exclusive access to our extensive online CNC documentation. Our user tech support site includes:

  • AjaxCNC Control Installation Guide
  • Operators Manuals for both Mills and Lathes
  • CNC Control Wiring Schematics (8.5"x11" for easy download and print out AND full D size for plotter print out.)
  • Latest versions of: Mill and Lathe CNC Operating Software
  • Latest versions of: Mill and Lathe Intercon Conversational Programming
  • Latest versions of: PLC Programs
  • "How to" Documents for Control Installation and Troubleshooting
  • Complete Library of CNC Tech Bulletins

Click here to access the online user support site

*If you already own an AjaxCNC control, please contact sales@ajaxcnc.com for the Username and Password for the Online User Support Site


2. Email Technical Support

Limited* email technical support is supplied free for setup and maintenance of your control. Please include a detailed description of the problem you are experiencing along with a report file for your control.

Email Support: tech@ajaxcnc.com

* Please note the amount of e-mail support provided is not guaranteed and is at the discretion of AjaxCNC


3. Phone Technical Support

Technical support is available over the phone for $1/minute. The first (5) minutes are free. A tech support account can be setup with a valid credit card number. If leaving a message for tech support, please give a detailed description of your problem to expedite your return call more effectively. Also, be sure to e-mail a report file before calling for tech support.

Phone Support: (814) 360-6632


4. On-Site Technical Support

Expert CNC service, training and installation at your shop. Our nationwide network of AjaxCNC technical representatives makes house calls! Typical rates for on site service are $85 per hour. Many of them also offer extra services like:

  • Complete CNC control installation/integration.
  • On-site CNC training and service
  • Custom PLC programming for special applications
  • OEM CNC machine development
Click here to locate a certified technical representative in your area.

 

 

 

 



   
  AjaxCNC    P.O. Box 9012 Milesburg, PA 16853
Sales (814)-360-0279   Fax (413)-793-4886
  info@ajaxcnc.com
Site content ©2004 Ajax CNC. All rights reserved.